30 DAY MANUFACTURER LIMITED WARRANTY »
Warranty issues will be processed during regular business hours of M-F from 9:00AM – 5:00PM PST.
PRODUCT DAMAGED IN TRANSIT:
If the product is damaged in transit due to shipper neglect, refuse the product(s) & please contact us immediately at [email protected].
To return a product damaged in transit, refuse the product(s) & contact us immediately. Customer care will direct you to return your UNUSED product(s) in its original packaging, along with a copy of your purchase order & transaction ID. You will ship your UNUSED product(s) to 1340 37th Pl SE Puyallup, WA 98372. Once we receive your damaged & UNUSED product(s), we will evaluate their condition(s) & if you are entitled to a replacement, we will ship a replacement out within 3-4 business days upon receipt of such damaged & unused product(s). Harcher Supply will not ship any replacement product(s) to any customer(s) until we receive damaged & unused product(s) in our warehouse.
30 DAY MANUFACTURER’S LIMITED WARRANTY:
Harcher Supply warrants to the original purchaser of any Harcher Supply product that the product will be free of defects in materials or workmanship for 30 days from the date of purchase. We ask you (the Customer) to save your proof of purchase, as it will be a required part of the warranty process. This warranty does not cover damages resulting from: (1) accident, (2) misuse, (3) abuse, (4) anticipated wear & tear, (5) lost, misplaced, or stolen merchandise, (6) modifications to product, or (7) damage resultant from the elements. Do not leave products outside, as prolonged exposure to sun and rain will degrade them. Damage due to weather exposure is not covered under this warranty. This warranty is valid in the USA only. Proof of purchase is required for warranty coverage. If you have questions or are attempting to reach us regarding warranty issues, email [email protected] with the following:
1. Name of product.
2. Name of damaged part needed.
3. Picture(s) of damage(s).
4. Copy of receipt to verify date of product purchase or order number if purchased directly from our website
5. Name and shipping address.
We will contact you during our regular business hours, Monday-Friday between 9:00AM – 5:00PM PST.
PURCHASED FROM 3RD PARTY OR RESELLER:
If your product(s) were purchased through a 3rd party or reseller site, you must deal directly with such 3rd party vendor or reseller site. Harcher Supply does not directly service any Customer concerns, replace any product(s) that arrive damaged, or provide any warranty for any product(s) purchased through a 3rd party or reseller site. Please contact them directly and they will service your needs.
PROMOTION POLICY »
Promotions are only valid during the specified dates on www.HarcherSupply.com only. Any 3rd party or reseller vendor or site promotion(s) will not be honored or accepted by Harcher Supply, as such promotion(s) are only valid through their respective 3rd party or reseller site(s).
Harcher Supply promotions are not valid with any other discounts or promotions. Each promotion only applies to the specified product or products. Promotion is not retroactive and doesn’t apply to previous purchases. Harcher Supply reserves the right to alter or change promotions at any time.
OUR LIABILITY »
All sales terms set out the full extent of our obligations & liabilities in respect to the sale of any Harcher Supply product(s) to Customer. Except for the express limited warranty for the product(s) purchased, Harcher Supply disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and disclaims any special, incidental, or consequential damages as to all products and components. We shall not be liable for any economic losses, loss of data, performance decreases, injury, fatality, permanent disability, disability, temporary disability, loss of work, loss of goodwill or reputation, or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising from any direct or indirect usage of any Harcher Supply product(s). Harcher Supply further disclaims any implied or express warranty of, and assumes no responsibility for or defects in workmanship caused by third parties or reseller vendors or sites or modifications made to the products by such 3rd parties or resellers or customer(s) themselves. Harcher Supply further disclaims all liability and damages of any kind related to use of products in any manner which is not consistent with the product’s intended use. Harcher Supply further disclaims all liability and damages of any kind related to or resultant from participating in any type of activity while using any Harcher Supply product(s).
GENERAL & GOVERNING LAW »
If any provision or provisions of these sales terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
GOVERNING LAW:
These sales terms shall be governed and construed in accordance with laws of the State of Washington, U.S.A.
